This Privacy Policy discloses the privacy practices of AxcelerateAI. By using this service, you agree to be bound by this Policy. This Policy is in addition to all other terms and conditions applicable to the Website.We recognize the importance of protecting the privacy of information collected about visitors to our Website, particularly information that is personally identifiable.
1. Information We Collect and Sources
This Policy applies to the AxcelerateAI website and all associated services. We collect information through the following methods:
1.1. Information You Voluntarily Provide (Direct Collection)
We collect information that you voluntarily provide to us when you use our Services, such as when you register an account, purchase one of our Services, or communicate with our customer service team. The information we collect includes Contact Data (your first and last names, phone number, email address, and billing information), Login Data (your password), and Content Data (the content of messages you send to us)
1.2. Information We Automatically Collect (Technical Data)
Our servers receive and record technical information automatically when you access associated Services. This information is critical for performance and security. We collect Logfile Information (pages you access, browser type, operating system, date, time, and duration of your visit). We or our affiliated service pages may assign your device a Unique Identification Number (via cookies or log file analysis). We also collect Location Data based on your IP address, which is used to provide and improve our services.
1.3. Information from Third Parties
AxcelerateAI receives information about you from third parties (e.g., business partners, contractors). We may combine this information with data we collect ourselves, treating the combined information according to this Policy.
2. How We Use Your Personal Information
We use your information based on legal necessity, legitimate business interests, and your consent.
2.1. Provision of Services
To provide, enhance, or improve our AI services and products.
2.2. Customer Communication
To confirm purchases, respond to inquiries, and notify you of account or Service changes.
2.3. Website Management and Customization
To process registration, customise web pages, measure traffic patterns, and improve Services.
2.4. Marketing & Promotions
To send email updates and other communications related to our business (you can unsubscribe at any time).
2.5. Security
To protect against misuse or unauthorized use of the Site or Services.
3. Data Sharing and Disclosure
We do not sell your Personal Information. We share data only in the following necessary circumstances:
3.1. Service Providers
We share information with third-party service providers, contractors, and business partners (e.g., payment processors, hosting providers, analytics companies) to administer and operate the Services. We share information only to the extent necessary for them to perform their jobs.
3.2. Legal and Compliance
We reserve the right to disclose your information if required by law, court order, or when we believe such action is necessary to protect the rights and property of the Company (e.g., in a life-threatening emergency or in response to a lawful request by public authorities).
3.3. Business Transfers
In the event we buy or sell assets, or our business is acquired by another company, your information may be among the assets transferred.
4. Third-Party Tracking and Your Controls
4.1. Third-Party Online Tracking
We work with third parties (including analytics companies like Google Analytics) who use their own tracking technologies (cookies, web beacons) to collect your IP address, log data, and related information. AxcelerateAI has no control over the collection, use, or disclosure of information by these third-party vendors. We encourage you to read their online policies.
4.2. Unsubscribing from Communications
Registered Users: You can log in to your account to change your preferences.
Email Opt-Out: You may unsubscribe from newsletters and promotional announcements using the clearly worded link in the email, or by contacting us at contact@axcelerate.ai. Note: You will still receive essential account-related communications.
4.3. Blocking and Deleting Cookies
You can change your web browser settings to notify you when you have received a cookie or to refuse to accept cookies. Deleting or blocking cookies will limit your ability to use certain portions of the Services that require you to log in.
4.4. Opt-out of Analytics and Ads
You may opt-out of Google Analytics use of cookies by visiting: https://tools.google.com/dlpage/gaoptout. We are not responsible for the effectiveness of any third-party opt-out options.
5. European Data Protection Rights (GDPR)
If you are a data subject in Europe, you have the right to access, rectify or erase any personal data we have collected about you through the Services. You also have the right to data portability and the right to restrict or object to the processing of personal data. You may withdraw your consent at any time for any data processing we carry out on the basis of consent given by you. To exercise any of these rights, contact us and specify which right you wish to exercise.
6. Policy Management and Contact
6.1. Children Under Fourteen
The Services are not intended for use by children under the age of fourteen. AxcelerateAI does not knowingly collect information from children under the age of fourteen.
6.2. Security
AxcelerateAI takes reasonable administrative, physical, and technical security measures to protect your information. However, we cannot guarantee the security of any information transmitted to us over the Internet.
6.3. Policy Amendments and Changes
We will occasionally update this Privacy Policy to reflect changes in business circumstances and legal developments. If there are material changes, we will prominently post those changes before implementing them. We encourage you to periodically review this Policy.
6.4. Contact Information
For any questions regarding this Privacy Policy, please contact us at contact@axcelerate.ai.
